Where can I learn more about cleanora troubleshooting?
Use this documentation page as the starting point and contact Cleanora support if the described steps do not resolve the issue.
Direct answer
Fix common Cleanora installation, folder access, preview, and license activation issues. Cleanora keeps the organization workflow local and lets you review changes before applying them.
What to know
Folder permissions
Make sure Cleanora can access the folder you selected. Start with a focused folder instead of a full drive.
Large folders
Large folders can take longer to analyze and are harder to review. Test with a smaller representative folder first.
Preview unexpected suggestions
If suggestions do not match your workflow, do not apply them. Narrow the folder scope or organize a smaller batch.
Download or installer does not match
Do not run a package that is not clearly labeled Cleanora. Return to the official purchase library or contact support@computoraai.com with the order email and downloaded filename.
Release and platform details
This guide applies to Cleanora 0.1.0 on Windows 10 and Windows 11. It was reviewed on September 6, 2026.
Support
For unresolved installation, purchase-delivery, or activation issues, contact support@computoraai.com.
Step-by-step
- Make sure Cleanora can access the folder you selected. Start with a focused folder instead of a full drive.
- Large folders can take longer to analyze and are harder to review. Test with a smaller representative folder first.
- If suggestions do not match your workflow, do not apply them. Narrow the folder scope or organize a smaller batch.
- Do not run a package that is not clearly labeled Cleanora. Return to the official purchase library or contact support@computoraai.com with the order email and downloaded filename.
- This guide applies to Cleanora 0.1.0 on Windows 10 and Windows 11. It was reviewed on September 6, 2026.
- For unresolved installation, purchase-delivery, or activation issues, contact support@computoraai.com.
- Review the proposed result before applying changes to important files.
Example
Start with a small representative folder, confirm that the resulting names and locations match your workflow, and only then process a larger collection.
Frequently asked questions
Does Cleanora work locally?
Yes. File analysis and organization are designed to run on the local device.
Should I back up files before a large change?
Yes. Keep a current backup before any bulk file move operation.